Booking for online & in person during the pandemic

We can't wait to welcome you back to the Royal Shakespeare Theatre, whether you visit online or in person.

Here are some frequently asked questions about accessing our online performances and booking, for online and in-person events. 

Tales for Winter online

  • Can I watch online events 'on demand' as well as live?

  • When will I receive a link to watch online events that I have booked for?

  • What devices can I use to watch online events?

  • How many devices can we use to watch online events with a single ticket booking?

  • Can I use a gift voucher or credit from my RSC account when booking an online event?

  • Can I watch online events from outside the UK?

  • When will booking for online events close?

  • Are any discounts available for Subscribers, Members or Patrons booking for Tales For Winter events?

  • Who can I contact during online events if I'm having technical difficulties?​

Tales for Winter in person

  • I'm attending an event at the Royal Shakespeare Theatre. Will I be sent a ticket?

  • I booked for an in-person event. Can I have a credit note or refund if I or a member of my party is unwell or has been told to isolate?

  • How do I collect my pre-ordered drinks?

  • I didn't pre-order drinks as part of my booking – can I purchase them on the night?

  • Why can't I choose my own seats at the time of booking?

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